At Bastaa Studio, every product is carefully handcrafted and customized to your preferences, making it uniquely yours. Hence, we do not accept returns or exchanges.
However, we ensure all items are thoroughly inspected before dispatch to maintain quality. In the rare event of any damage during shipping, please inform us within 24 hours of receiving the product via WhatsApp with clear images. We will assess the issue and replace the item if necessary.
Please note, we do not offer Cash on Delivery (COD). For customers in Ahmedabad, we provide the convenience of local pick-up.
Thank you for your understanding and trust in Bastaa Studio!